If you’re still unsure about any information, or you weren't able to find something in particular on our website, then perhaps the FAQ’s below will shed some light on your queries. Alternatively, please get in touch with us if you have a specific enquiry.
First thing you would need to do is find out if we service your area/suburb. Decide whether you wish to book a one way trip or a return trip. Follow the simple steps and your booking is complete. It is that easy!
Once we have received your online booking, one of our staff members will contact you within 48 hours to confirm the estimated time of pick-up from your location.
We will drop you off at your departure Terminal. Whether it be T1, T2, T3 or T4.
Absolutely! We use PayPal for the checkout process which is 100% secure. You're also not required to have an active PayPal account to proceed with the checkout, and PayPal accept all major credit cards such as Visa and MasterCard. Once you have successfully made a transaction via PayPal, you will be redirected back to our website.
With online bookings, we only accept online payments via PayPal. If you wish to pay by cash, bookings must be made over the phone. Please call 0400 11 33 99.
You will be picked up from the bus zone at the Melbourne Airport fore court area, outside T1, T2 and T3.